Terms of Service

Last Updated: September 3, 2026

Welcome to www.brenovella.com, operated by NACOT LIMITED. Throughout this website, the terms “we,” “us,” and “our” refer to NACOT LIMITED.

By accessing or using our website, browsing our products, or placing an order with us, you agree to be bound by these Terms of Service (“Terms”), as well as any additional terms, conditions, and policies referenced herein or made available on our website.

Please read these Terms carefully before using our website or placing an order. If you do not agree with these Terms, please do not use our website or Services.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your place of residence, or that you have reached the age of majority and have authorized any minor dependents to use this website under your supervision.

You may not use our products or Services for any unlawful, fraudulent, or unauthorized purpose. You must comply with all applicable laws and regulations when using our website and Services.

Any violation of these Terms may result in the suspension or termination of your access to our Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service, cancel orders, or restrict access to our website to any person for legitimate reasons and to the extent permitted by applicable law.

You understand that information or content submitted through our website, excluding payment information, may be transferred across various networks and may be transmitted without encryption in certain circumstances.

Payment information submitted through our store is transmitted using appropriate security measures provided by our payment service providers.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our prior written permission.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We make reasonable efforts to ensure that information on our website is accurate and up to date. However, we do not guarantee that all information is always accurate, complete, or current.

The information provided on this website is for general informational purposes and should not be relied upon as the sole basis for making decisions.

We reserve the right to correct, update, or modify information on our website at any time without prior notice.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Product prices and availability are subject to change without notice.

We reserve the right to modify, suspend, or discontinue the Service, or any part of the Service, at any time.

We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuation of the Service, except where otherwise required by applicable law.

SECTION 5 - PRODUCTS AND SERVICES

Certain products may be available exclusively through our online store. Product quantities may be limited and are subject to availability.

We make reasonable efforts to display product images, colors, descriptions, sizes, and other product information as accurately as possible. However, the appearance of colors may vary depending on your device, monitor, or display settings.

Product descriptions, specifications, prices, and availability may be changed or updated at any time without prior notice.

We reserve the right to limit the quantity of products sold and to refuse or cancel orders where reasonably necessary, including where permitted by applicable law.

All returns and refunds are subject to our Return and Refund Policy.

SECTION 6 - ORDERS, BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse, limit, or cancel any order for legitimate reasons, including suspected fraud, unauthorized transactions, pricing errors, product availability issues, or violations of these Terms.

We may limit quantities purchased per person, household, account, or order.

If we modify or cancel an order, we may attempt to notify you using the contact information provided when the order was placed.

You agree to provide accurate, complete, and current billing, shipping, payment, and contact information for all purchases made through our store.

You are responsible for ensuring that the information provided during checkout is correct. We are not responsible for delays or delivery problems caused by inaccurate or incomplete information supplied by the customer.

SECTION 7 - THIRD-PARTY SERVICES AND LINKS

Our website may contain links to third-party websites or may provide access to third-party services, applications, payment providers, shipping providers, or other tools.

We do not control or guarantee the availability, accuracy, security, or content of third-party websites or services.

Your use of third-party services is subject to the terms, conditions, and policies of the applicable third party.

We are not responsible for losses or damages arising from your use of third-party websites or services, except where liability cannot legally be excluded.

SECTION 8 - USER COMMENTS, FEEDBACK AND SUBMISSIONS

If you voluntarily submit comments, reviews, feedback, suggestions, ideas, photographs, or other materials to us, you agree that we may use such submissions for legitimate business purposes, including improving our products and Services, displaying customer reviews, and promoting our store, subject to applicable law.

You represent that any content you submit does not violate the rights of any third party, including intellectual property, privacy, publicity, or other proprietary rights.

We reserve the right to remove content that we reasonably believe is unlawful, offensive, misleading, or otherwise inappropriate.

SECTION 9 - PERSONAL INFORMATION

Your submission of personal information through our store is governed by our Privacy Policy.

We may collect and process personal information that is reasonably necessary to process orders, provide customer support, communicate with customers, deliver products, process payments, prevent fraud, and operate our website.

We handle personal information in accordance with applicable privacy laws and our Privacy Policy.

SECTION 10 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, offers, shipping charges, estimated delivery times, or product availability.

We reserve the right to correct errors, inaccuracies, or omissions and to update information at any time.

Where permitted by applicable law, we may cancel or adjust an order affected by a material error and will make reasonable efforts to notify the customer when appropriate.

SECTION 11 - PROHIBITED USES

You may not use our website or its content:

(a) for any unlawful or fraudulent purpose;

(b) to solicit others to participate in unlawful activities;

(c) to violate applicable laws, regulations, or ordinances;

(d) to infringe upon or violate our intellectual property rights or the rights of others;

(e) to harass, abuse, threaten, intimidate, defame, or harm another person;

(f) to submit false, misleading, or fraudulent information;

(g) to upload or transmit viruses, malware, or other malicious code;

(h) to interfere with or circumvent the security features of the website or Services;

(i) to collect or track personal information of others without authorization;

(j) to engage in fraudulent, deceptive, abusive, or unauthorized transactions; or

(k) to interfere with the normal operation of the website.

We reserve the right to suspend or terminate access to our Services if we reasonably believe that a user has violated these Terms or applicable law.

SECTION 12 - DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, we do not guarantee that your use of our website or Services will be uninterrupted, timely, secure, or error-free.

We do not guarantee that information obtained through the Service will always be accurate, complete, or reliable.

To the maximum extent permitted by applicable law, NACOT LIMITED, including its officers, employees, agents, affiliates, contractors, suppliers, service providers, and licensors, shall not be liable for indirect, incidental, special, punitive, or consequential damages arising from your use of the website or Services.

Nothing in these Terms is intended to exclude, restrict, or limit any liability or consumer right that cannot legally be excluded, restricted, or limited under applicable law.

SECTION 13 - INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless NACOT LIMITED and its officers, directors, employees, agents, contractors, suppliers, service providers, and affiliates from claims, liabilities, damages, losses, and reasonable expenses arising from:

• Your breach of these Terms;
• Your violation of applicable laws or regulations;
• Your misuse of our website or Services; or
• Your violation of the rights of another person or entity.

SECTION 14 - SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision shall be enforced to the maximum extent permitted by applicable law.

The invalid or unenforceable portion shall be considered severed from these Terms, and the remaining provisions shall continue in full force and effect.

SECTION 15 - TERMINATION

These Terms remain effective unless terminated by you or us.

You may stop using our website and Services at any time.

We may suspend or terminate your access to our website or Services if we reasonably believe that you have violated these Terms, applicable law, or our policies.

Any obligations or liabilities that arose before termination will continue to apply after termination.

SECTION 16 - ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

These Terms, together with our Privacy Policy, Return and Refund Policy, Shipping Policy, and any other policies or operating rules published on our website, constitute the entire agreement between you and NACOT LIMITED regarding your use of our website and Services.

If any conflict exists between these Terms and a specific policy relating to a particular transaction, the specific policy may apply to that transaction to the extent permitted by applicable law.

SECTION 17 - GOVERNING LAW

These Terms of Service and any separate agreements under which we provide Services shall be governed by and construed in accordance with the applicable laws of Hong Kong, without regard to conflict-of-law principles.

Nothing in these Terms is intended to limit or waive any mandatory consumer rights or protections that may apply to you under applicable law.

SECTION 18 - CONTACT INFORMATION

If you have any questions about these Terms of Service, please contact us:

Company Name: NACOT LIMITED

Website: www.brenovella.com

Email: plottwist@brenovella.com

Phone: +852 57048732

Mailing Address:
FLAT A516, 5/F, EFFICIENCY HOUSE
35 TAI YAU STREET
SAN PO KONG, KOWLOON
HONG KONG